SharePoint Expert. GitHub Copilot Champion. Value + Impact = ROI Proven.
Cloud Solution Architect
Cloud Solution Architect at Microsoft with 20+ years specialising in SharePoint branding, development, administration, and migrations to SharePoint Online — plus Microsoft Viva, Power Platform, DevOps, and GitHub Copilot adoption with proven ROI across GCC/MENA. MBA from AUC.
Career Journey
Cloud Solution Architect
Microsoft
- Delivered SharePoint branding, custom development, administration, and migrations from on-premises to SharePoint Online for enterprise customers.
- Drove GitHub Copilot adoption with proven ROI — value and impact measured and reported to customers.
- Built a GitHub Copilot extension that reads business requirements and automatically creates and assigns tasks in Azure DevOps — eliminating manual work and accelerating sprint planning for development teams.
- Built AI agents using Copilot Studio for HR recruiting and employee onboarding.
- Deployed Microsoft Viva (Engage, Connections, Insights) POCs and trainings for major customers.
- Delivered Power Platform solutions — Power Automate flows and Power Apps — to automate business processes.
- Achieved 5/5 Proactive Survey scores across five different enterprise customers.
- AI HR agent reduced candidate screening time by 40%.
Senior Customer Experience Manager
Nintex
- Managed full customer lifecycle across strategic accounts from onboarding through renewal.
- Exceeded retention target of 95% for logos and ARR; achieved NRR of 120%.
- Increased customer active use of Nintex by 25% within 90 days of product enablement.
- Provided accurate monthly renewal forecasts, exceeding accuracy target by 10%.
Senior Cloud Solution Architect
Microsoft MEA HQ
- Deep expertise in SharePoint branding, custom development, administration, and large-scale migrations to SharePoint Online across MEA enterprise accounts.
- Microsoft Viva expert — delivered Viva Engage, Viva Connections, and Viva Insights deployments for major enterprise customers.
- Power Platform specialist — built Power Automate flows, Power Apps, and bots pinned in Microsoft Teams to drive adoption at scale.
- DevOps practitioner — applied DevOps practices and tooling to streamline SharePoint and M365 solution delivery.
- Led the MEA CSAM Academy Program, upskilling CSAMs and CSMs across the region — recognised with the MEC Culture Award FY21.
- Accredited in more than 75 accreditations including SharePoint, Teams, Power Platform, and M365 Security.
Senior Escalation Support Engineer
Vodafone Egypt
- Part of Vodafone International Services Team, first line of Vodafone Germany Operational Support.
- Managed large SharePoint farm across dev, staging, and production environments with SQL clustering.
- Monitored SP 2010 farm using SCOM integrated with Visio; generated reports using Splunk.
- Followed ITIL best practices; certified ITIL.
SharePoint Consultant
Infusion, Dubai
- Designed and developed SharePoint 2010 solutions for enterprise clients including Mubadala, NBAD, and Chevron.
- Delivered SharePoint branding, custom web parts, InfoPath forms, and page layouts for intranet and internet portals.
- Participated in technical and functional design workshops with customers.
- Trained client employees before project delivery.
SharePoint Developer
ITEgyptCorp
- Began career as a SharePoint Developer, building and customising SharePoint solutions for enterprise clients.
- Developed SharePoint sites, web parts, workflows, and custom page layouts.
- Gained foundational expertise in SharePoint architecture, branding, and development that underpins 20+ years of Microsoft technology specialisation.
Success Stories
40%
Faster Candidate Screening
AI HR agent built with Copilot Studio reduced candidate screening time by 40% for an enterprise customer.
5/5
Proactive Survey Scores
Consistently achieved 5/5 Extremely Satisfied scores across five different enterprise customers.
120%
Net Retention Rate at Nintex
Achieved 120% NRR through proactive customer success management and structured enablement programmes.
25%
Adoption Growth in 90 Days
Increased customer active product use by 25% within 90 days through structured enablement and onboarding programmes.
480 hrs
Of Manual Work Saved
GitHub Copilot extension auto-creates and assigns Azure DevOps tasks from business requirements — saving development teams 480 hours of manual sprint planning work.
Academic Background
MBA GRADUATE
The American University in Cairo
Master of Business Administration (MBA)
The American University in Cairo (AUC)
MBA with a focus on business strategy and leadership, complementing over 20 years of enterprise technology experience across the GCC/MENA region.
Bachelor of Science, Management Information Systems
Modern Academy in Maadi
Graduated with Excellent with Honours — ranked 5th in the graduating class. Studied Management Information Systems (English programme). Graduation project: Electronic Career — a platform to match employees with the right corporations and managers with the right candidates.
Let's Connect
Interested in working together, exploring a collaboration, or just want to have a conversation about SharePoint, GitHub Copilot, or Microsoft 365? I'd love to hear from you.
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