Mai Omar Desouki
Senior Cloud Solution Architect
SharePoint Expert. GitHub Copilot. Viva Champion. Value + Impact = ROI Proven.
Senior Cloud Solution Architect at Microsoft with 20+ years specialising in SharePoint branding, development, administration, and migrations to SharePoint Online — plus Microsoft Viva, Power Platform, DevOps, and GitHub Copilot adoption with proven ROI across GCC/MENA. An MBA graduate of the American University in Cairo, she brings both technical depth and strategic business thinking to every engagement.
20+
Years in Cloud
Experience
Senior Cloud Solution Architect
Microsoft
- Built a custom GitHub Copilot extension that reads business requirements and auto-creates + assigns tasks in Azure DevOps — eliminating manual sprint planning
- Champion for GitHub Copilot and Microsoft Viva adoption across GCC/MENA enterprise accounts
- Deliver SharePoint Online migrations, branding, and governance at scale
- Drive Power Platform and DevOps adoption with measurable ROI outcomes
Senior Customer Experience Manager
Nintex
- Delivered 120% Net Revenue Retention across managed accounts
- Drove 25% adoption growth in 90 days through targeted enablement programmes
- Partnered with customers to maximise ROI on Nintex automation investments
Senior Premier Field Engineer
Microsoft MEA HQ
- Supported enterprise customers across MEA on Microsoft 365 and SharePoint Online
- Achieved 5/5 Proactive Survey scores through high-impact customer engagements
- Drove adoption of Microsoft Viva, Teams, and Power Platform across key accounts
Escalation SharePoint Support Engineer
Vodafone Germany
- Owned SharePoint platform for one of Germany's largest telecoms organisations
- Led migrations, governance, and branding across SharePoint environments
- Drove adoption programmes and end-user enablement at scale
SharePoint Consultant
Infusion — Dubai
- Delivered SharePoint implementations for enterprise clients across the GCC region
- Led branding, development, and migration projects for SharePoint 2010/2013
- Collaborated with cross-functional teams on large-scale intranet deployments
SharePoint Developer
ITEgyptCorp
- Designed and developed SharePoint solutions for enterprise clients across Egypt
- Built custom web parts, workflows, and branding for SharePoint 2007/2010
- Delivered intranet portals and document management systems
Success Stories
40%
Faster Candidate Screening
Automated candidate screening workflows using Power Platform, reducing time-to-shortlist by 40% for a major enterprise client.
5/5
Proactive Survey Scores
Consistently achieved perfect Proactive Survey scores at Microsoft MEA HQ through high-impact, outcome-focused customer engagements.
120%
NRR at Nintex
Delivered 120% Net Revenue Retention across managed accounts by aligning product adoption to measurable customer business outcomes.
25%
Adoption Growth in 90 Days
Drove a 25% increase in platform adoption within 90 days through targeted enablement programmes and executive stakeholder alignment.
480 hrs
Of Manual Work Saved
Built a custom GitHub Copilot extension that auto-creates and assigns Azure DevOps tasks from business requirements — eliminating manual sprint planning entirely.
Certifications
Education
MBA GRADUATE
The American University in Cairo
MBA
The American University in Cairo (AUC)
Master of Business Administration from one of the region's most prestigious universities, combining strategic leadership with technology management.
Management Information Systems (English)
Modern Academy in Maadi
Grade: Excellent with Honours — ranked 5th in graduating class.
Let's Connect
Open to new opportunities, collaborations, and conversations.
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